Condren, Debra. "Top Tips: Six Ways To Keep Your Cool At Work." Forbes
Verbal Jujitsu
Berated by a co-worker or a frustrated superior? Dr. Debra Condren, founder of Manhattan Business Coaching and author of Ambition Is Not A Dirty Word, a career guide for women, has a solution: "I keep my face neutral, make sure I'm breathing and staying calm, with my feet planted any my body relaxed," she says.