Lindner, Melanie, and Maureen Farrell. "How to stay cool at work." The Age. Forbes. Web
When in doubt, try a little humor. You might not be Jerry Seinfeld, but even stab at a joke in a tense meeting can go a long way, says Dr. Debra Condren, a bi-coastal executive coach with a Ph.D. in psychology. Supervisors should try some self-deprecating humor, remember, if you're stressed, your minions are, too, so let them know you can roll with the punches.